FAQs
PA, DE, MD, MA, OK & NJ
Your Questions Answered
Is there a difference between a psychiatrist and a therapist?
Psychiatrists are medical doctors specialized in the diagnosis and pharmaceutical treatment of mental health disorders, such as:
- Depression
- Anxiety
- Bipolar disorder
- PTSD
Therapists include a broad spectrum of medical professionals including:
- Social workers
- Mental health counselors
- Psychologists
- Professional counselors
- Marriage
- Family therapists
- Psychoanalysts
Will my information remain confidential?
Yes, we operate and adhere to HIPAA guidelines and are committed to protecting the privacy of all our patients.
What are the most commonly prescribed medications?
Medication treatments are tailored to individual needs; your psychiatrist will collaborate with you to identify the most suitable treatment option for you including prescriptions.
What should I do if I prefer not to use medication?
No problem! Our psychiatrists will collaborate with you to develop a treatment plan that suits your needs and preferences. If you decide against medication, your psychiatrist can guide you towards alternative treatments like talk therapy.
Can I be diagnosed by a psychiatrist over the phone?
Yes! Virtual psychiatry often matches the effectiveness of face-to-face consultations. Your psychiatrist can conduct evaluations, diagnose, and tailor a treatment plan specifically for you.
What is your typical process for working with a new patient?
Where are you located?
We have physical offices at the following locations:
- 20 N Front St, Bally, PA 19503
- 1831 Pittston Ave, Scranton, PA 18505
- 264 Thompson Mill Rd, New Hope, PA 18938
- 1565 PA-507, Greentown, PA 18426
What education, experience or training do you have that relates to your services?
Our team is composed of experienced, licensed medical doctors and other certified practitioners that specialize in the fields of medicine, drug and alcohol addiction management, counseling, and more.
Do you accept my insurance?
At the moment, we are in network with the following insurances:
- Aetna
- Amerihealth
- Carelon
- CBH
- CCBH
- Cigna
- Evernorth,
- Geisinger
- Highmark
- Blue Cross Blue Shield (BCBS), Magellan
- PAHW
- Performcare
- United healthcare
- Optum
- UPMC
*We also accept self pay.
What states do you serve in person?
Currently, in person office visits are only available in PA.
How long does treatment with my psychiatrist last?
What Insurances Do You Accept For for Substance Abuse and Behavioral Health Treatments Programs?
- Medicaid
- Carelon
- CBH
- CCBH
- Performcare
Self pay services are always available if you don’t have insurance.
MORE QUESTIONS?
Call us with any questions
Your journey towards wellness starts here.
Let Compassionate Care be your guide.
Find Us At
- 20 N Front St, Bally, PA 19503
- [email protected]
- +1 (855) 208-2408
- +1 (610) 624-5936
- Mon - Fri: 9 AM - 5 PM
