FAQs
Medical Services Available in:
PA, DE, MD, MA, OK & NJ
Your Questions Answered
Is there a difference between a psychiatrist and a therapist?
The key distinction between therapists and psychiatrists lies in their roles and treatment methods for mental health issues. This should make things a bit clearer:
Psychiatrists are medical doctors specialized in the diagnosis and pharmaceutical treatment of mental health disorders, such as:
- Depression
- Anxiety
- Bipolar disorder
- PTSD
If you are currently prescribed medication or considering medication as part of your treatment plan you should schedule an appointment with a psychiatrist. Your insurance provider might require you to have a referral from your primary care physician (PCP) or another healthcare provider.
Therapists include a broad spectrum of medical professionals including:
- Social workers
- Mental health counselors
- Psychologists
- Marriage
- Marriage
- Family therapists
- Psychoanalysts
Therapy with these professionals doesn’t include prescribed medications and typically involves talk therapy sessions, where individuals can freely explore and express their feelings. A therapist consultation involves developing strategies for solving problems and learning coping mechanisms to manage their condition effectively.
Where are you located?
We have physical offices at the following locations:
- 20 N Front St, Bally, PA 19503
- 1831 Pittston Ave, Scranton, PA 18505
- 264 Thompson Mill Rd, New Hope, PA 18938
- 1565 PA-507, Greentown, PA 18426
Our medical providers can also consult with you online through a HIPAA compliant video chat (telehealth)
We are in the process of opening up physical locations across the nation.
Will my information remain confidential?
Yes, we operate and adhere to HIPAA guidelines and are committed to protecting the privacy of all our patients.
What education, experience or training do you have that relates to your services?
Our team is composed of experienced, licensed medical doctors and other certified practitioners that specialize in the fields of medicine, drug and alcohol addiction management, counseling, and more.
What are the most commonly prescribed medications?
Medication treatments are tailored to individual needs; your psychiatrist will collaborate with you to identify the most suitable treatment option for you including prescriptions.
Do you accept my insurance?
At the moment, we are in network with the following insurances:
- Aetna
- Amerihealth
- Carelon
- CBH
- CCBH
- Cigna
- Evernorth,
- Geisinger
- Highmark
- Blue Cross Blue Shield (BCBS), Magellan
- PAHW
- Performcare
- United healthcare
- Optum
- UPMC
*We also accept self pay
What should I do if I prefer not to use medication?
No problem! Our psychiatrists will collaborate with you to develop a treatment plan that suits your needs and preferences. If you decide against medication, your psychiatrist can guide you towards alternative treatments like talk therapy.
What states do you serve in person?
Currently, in person office visits are only available in PA.
Can I be diagnosed by a psychiatrist over the phone?
Yes! Virtual psychiatry often matches the effectiveness of face-to-face consultations. Your psychiatrist can conduct evaluations, diagnose, and tailor a treatment plan specifically for you.
How long does treatment with my psychiatrist last?
The choice is yours! The duration of your visits with a psychiatrist can vary—some individuals may require a few months of care, while others might find longer-term treatment more beneficial. Identifying the most effective treatment plan may require time, yet the outcome is invariably rewarding. Together with your psychiatrist, you’ll establish treatment goals to ensure you have clear expectations.
What is your typical process for working with a new patient?
One of our directors interviews each new patient to assess what is the best way to serve them and then refers them to a -best fit- provider. From there you will be put on a path that is seen as best fit to helping you achieve your goals!
What Insurances Do You Accept For for Substance Abuse and Behavioral Health Treatments Programs?
- Medicaid
- Carelon
- CBH
- CCBH
- Performcare
Self pay services are always available if you don’t have insurance.